We understand authenticity is a major concern for our customers. For this reason, each item is directly sourced from the official brand or authorized distributors. We undergo an extensive quality assurance process to deem an item genuine. An original receipt can be provided upon request.

We strive to ship your order swiftly! Under normal circumstances, your order will be shipped within 2 business days. During periods of high volume, it may take 3-5 business days. Rest assured, you'll receive a notification the moment your order is on its way.

We take great care to ensure your package arrives safely. Every package is insured during transit for added peace of mind. If you encounter any issues with your order's condition upon arrival, please contact us immediately. We will work with our shipping partner to resolve the matter.

Pick-up orders are a quick and easy process for our local customers. Most orders are ready for pickup the next day. If you place an order earlier in the day, we may be able to to prepare it for same-day pickup. Waiting for an order confirmation is the best way to know when your item is available.

We reserve the right to cancel any order for any given reason. We prioritize the security and transaction validity of each order. If your order is cancelled, please contact us directly for further details. We're committed to providing clear information regarding such occurrences.

Our return policy is straightforward. If you're not completely satisfied with your purchase, you can return the item in its original condition within 7 days of the purchase date for in-store credit ONLY. A receipt is required. Please note, original condition means the item is unused, undamaged, and accompanied by all original packaging and accessories. Any item that does not meet these requirements will be refused. Once we receive your returned item and confirm its condition, we will issue your in-store credit.

Absolutely! We're always on the lookout for great finds. If you have any items in new or slightly used condition that need a new home, we'd love to take a look. Our selection process is thorough to ensure quality for our customers. Start your assessment today by filling out our Contact Form.

Our pricing reflects the dynamic market we operate in. Working with a network of trusted individual suppliers allows us to offer a diverse range of products. Due to this, you might notice different prices for similar items. Factors such as supply and demand play a crucial role in determining the price, especially for sizes or models that are more sought after. We strive to provide competitive pricing while ensuring the quality and authenticity of our products.

These labels help customers quickly identify the right fit for different age groups and genders. 'W' stands for Women's Shoes, which follow women's sizing. 'TD' indicates Toddler sizes ranging from 1C to 10C. 'PS' is for Pre-Schoolers, covering sizes 8C to 3Y. Lastly, 'GS' represents Grade-Schoolers, with sizes from 1Y to 7Y. This categorization by Nike and other brands ensures that everyone can find their perfect pair.

Our Product Acquisition Service (PAS) is designed to help you secure products that are often hard to acquire due to high demand. Leveraging our specialized resources, we navigate these challenges to obtain the item for you. For this service, we charge the market value of the product plus a reasonable PAS fee. Trust us to handle the legwork and bring the goods right to your hands. Start today by filling out a Contact Form.